Google review management

Every Google review gets a thoughtful reply

SlashPost turns new reviews into relevant reply drafts, keeps them in a clear queue, and posts approved responses back to Google.

SlashPost review reply queue with an AI-drafted reply waiting for approval

Who it is for

For owners and location teams with unanswered reviews piling up, inconsistent replies, or no reliable way to manage responses across locations.

The problem it fixes

Reviews arrive while the team is serving customers. Without a queue and a repeatable response workflow, good feedback goes unacknowledged and difficult reviews receive rushed, generic answers.

What you get

The recurring work, handled in one place

Replies grounded in the review

Each draft responds to what the customer actually wrote and uses the business context behind the location.

One queue across locations

See drafts, posted replies, skipped reviews, and location-level status without switching between Google profiles.

Approval when you want it

Edit, approve, skip, retry, or remove replies, with per-location settings for the workflow.

Replies SlashPost has posted to Google reviews
Posted replies stay on record, and you can remove one at any time.

How it works

From setup to steady progress

01

Connect the locations

SlashPost securely syncs reviews from the Google Business Profiles you manage.

02

Review the drafts

Read the suggested reply, edit it when needed, or skip reviews that should not receive a response.

03

Post and track

Approved replies are posted to Google and remain visible in the completed queue.

Proof you can inspect

A complete reply trail for every location

  • Unanswered, drafted, approved, posted, and skipped review states
  • The exact reply posted to Google and when it was posted
  • Location-level queues and review activity

Questions

About Google review management

Yes. SlashPost generates a draft from the review and your business context. You can approve or edit it before posting, or configure the location's reply workflow.

Yes. Edit and save the draft before approval. The version you approve is the version SlashPost sends to Google.

It stays in the same visible queue. You can rewrite the draft, skip the review, or handle it manually rather than forcing an automatic response.

Yes. The all-locations view brings review queues together, while each location keeps its own settings and status.

Yes. Posted replies can be deleted from Google through the review workflow when a change is necessary.